Empowering Local Governments to Create Stronger Communities
Transforming municipal operations with cloud-based software designed to make local governments more accessible, responsive, and efficient. Our solutions streamline workflows, improve service delivery, and foster stronger connections with the communities you serve.
Get Started TodayResidential Complaints - Helpdesk
Equip your team with the tools they need to resolve issues swiftly and effectively. Our Help Desk system allows residents to easily report neighborhood problems or submit complaints directly to government departments. With Google Maps integration, users can precisely mark the location of issues, ensuring your team gets accurate, actionable information.
Municipal staff can view, track, and manage reported issues in real time, allowing for rapid responses and efficient problem-solving. The system also offers internal tracking features, enabling staff to monitor day-to-day tasks, prioritize workloads, and stay on top of ongoing issues. Automated email notifications keep residents updated throughout the process, from reporting to resolution, making the entire experience seamless for both users and staff.
Grant Application Management
Simplify the grant application and management process with our intuitive, cloud-based software. Designed to make applying for and managing grants effortless, our platform streamlines workflows for both applicants and staff. Non-profits and community organizations can easily submit grant applications online using an intuitive, step-by-step interface that ensures accuracy and ease.
For municipal staff, our system offers powerful tools to review applications, and allocate funding with complete efficiency, security, and transparency. Stay connected with custom notification emails that keep applicants informed at every stage, from submission to decision.
Our software is built with robust reporting and accountability features, ensuring that every dollar is tracked and managed with precision. Already have an established grant-making process? No problem—we'll tailor our solution to seamlessly integrate with your existing systems and workflows, making the transition smooth and hassle-free.
Multitasking Made Easy
Our suite of apps is designed to work together seamlessly, streamlining your daily operations. With a single login, you can access all the applications you need—whether it’s managing grants, handling help desk requests, or more. Switching between tasks is as easy as clicking a button, allowing you to efficiently juggle multiple responsibilities without the hassle of logging in and out of different systems.
What Our Clients Are Saying
Alain Muise, Chief Administrative Officer, The Municipalty Of Argyle
“Flilo Solutions is an easy company to do business with. They are quick to offer sharp and customizable IT solutions for us. Our grant requests are now totally automated, and we will be implementing an online complaints system that is impressive. Offering these solutions to our residents is a game changer for excellent service, and we have Flilo and the team to thank for it. They are simply just easy to deal with, and offer practical and affordable solutions. I expect we are not done working with them!”
Chris Frotten, Chief Administrative Officer, The Municipalty Of Barrington
“We were having difficulty finding a citizen issue management software tailored for a municipality our size - both in terms of functionality and cost. Flilo Solutions was able to build us a custom platform that is both user-friendly for our citizens and staff and cost-effective. We are now able to efficiently intake, manage and monitor all issues reported by citizens and use the datasets to adjust our service delivery models.”
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Ready to transform the way your municipality works? Fill out the form, and a member of our team will connect with you soon to discuss your specific needs. We’ll work with you to identify the best solutions for improving efficiency, reducing costs, and delivering better services to your community.